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Mercado Libre

A CRM for Mercado Libre sellers: questions, post-sale messages and your other chats in a single inbox.

Available worldwide

Available worldwide

Secure connection

Secure connection

AI that replies 24/7

AI that replies 24/7

Nouz dashboard with today's sales, customers and chats
Nouz dashboard with today's sales, customers and chats

Mercado Libre

Questions are sales too

On Mercado Libre, an unanswered question is a purchase that goes to another listing. After the sale, buyer messages arrive on yet another screen, separate from WhatsApp and Instagram.

Nouz connects your seller account and brings questions and post-sale messages into the same inbox as the rest of your chats. It also shows your sales, visits and reputation.

What you see from Mercado Libre in Nouz

  • Questions in the inbox

    Questions on your listings arrive next to your WhatsApp and Instagram chats.

  • Post-sale messages

    The conversation with the buyer after the purchase, with the sale details at hand.

  • Sales and visits

    What you sold and the visits to your listings, day by day.

  • Reputation and competitors

    Your reputation and the competitor listings you choose to follow, with alerts when something changes.

How it works

Start selling in minutes

Connect your channels, Nouz learns your catalog and you start replying and selling from day one.

3

Channels in a single inbox

3

Channels in a single inbox

5 minutes

To connect your channels and get started

5 minutes

To connect your channels and get started

Step 1

Step 2

Step 3

Connect your channels

WhatsApp, Instagram and Messenger connect in minutes.

Step 1

Step 2

Step 3

Connect your channels

WhatsApp, Instagram and Messenger connect in minutes.

FAQ

About connecting your Mercado Libre account to Nouz.

Still have questions?

Message us and we'll help you get started.

How do I connect my account?

From Nouz Settings, sign in with your Mercado Libre seller account and authorize the connection.

Can I answer questions from Nouz?

Yes. Questions and post-sale messages are read and answered from Nouz.

What if a Mercado Libre notification is missed?

Nouz also checks unread messages every few minutes, so none get lost.

Which plan includes it?

Mercado Libre is included from the Business plan, US$ 29 per month.

Still have questions?

Message us and we'll help you get started.